Keeps working
Playlists, layouts and schedules continue from content stored on the TV.
The short answer
The screen keeps playing
With SignaOrbit, the player stores everything it needs on the device. If the connection goes down, the screen carries on with its playlist and schedule, and catches up the moment it is back online.
Streaming-based setups depend on the network for every slide. A cached player does not, so a lost connection only affects what you see in the dashboard.
What continues, what changes
While the screen is offline
Pauses until reconnect
New publishes and remote commands wait until the screen is online again.
Visible in the dashboard
The screen is shown as offline, with the time it last answered.
Good practice
Keep screens dependable
- Publish new content while the screen is online so it can download first
- Watch the last-answered time to spot problem locations
- Use playback reports to see how much of the time each screen was online
- Set on and off hours remotely so screens do not run all night
FAQ
Common questions
What happens if the internet goes down?
The screen keeps playing. Content is stored on the device and schedules run locally, so a lost connection only means the screen shows as offline in your dashboard until it reconnects.
How do I know a screen is offline?
The dashboard marks it offline and shows when it last answered.
What hardware do I need?
An Android TV, or any TV with an Android media box plugged in. The SignaOrbit player installs like any other app. Tizen, webOS, Windows, Fire TV and a web player are coming next.
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